How long after ordering is my order shipped?

All orders shipped with Love from Florida, USA & Amsterdam, The Netherlands

Once shipped, delivery is within:

•USA: 3-6 Business Days
•Canada: 5-10 Business Days
•Europe & UK: 5-10 Business Days
•International: 10-15 Business Days

Which carrier do you use?

We ship all items with USPS. For international shipments, your local mail carrier will handle and deliver the item once it enters your country.

I didn't recieve my order

Please  contact  support@primegiftsforall.com, quoting your order number from the confirmation email/SMS message. We'll help track down your order.

What about customs fees/taxes?

We do our best to help ensure your item arrives as smoothly and quickly as possible, including labeling the package with all relevant information for customs authorities.

It's unusual for orders of 1-2 items to attract customs fees, except in countries where there is a very low or no tax-free threshold. If fees are charged by customs, they are payable by the recipient.

Cancellation & Exchanges

Can I cancel or change my order?

We try to start production of all orders as soon as possible. Depending on when you order was placed, cancellation may be possible if production has not yet begun.

Please support@primegiftsforall.com to check if changes or cancellation are possible, and give the reason you wish to cancel.

My item looks different to the online listing

This is a very rare occurrence. We make every effort to accurately represent all designs and products, though some listings make use of life-like renderings instead of photos to show how the item will look.

It's possible you may have an item that is showing a defect, please take a few photos and send them to our support team at support@primegiftsforall.com  along with your order ID.